FoodFacts CONNECT

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Questions, feedback, a wobble with a booking, or a privacy request — send it over and a real human on the foodfacts.org team will get back to you.

  • Response time: usually within two working days. Privacy requests are handled within one calendar month, as UK GDPR requires.

  • Privacy requests:choose the “Privacy request” subject for data access, correction or deletion — or see delete my data.

  • Before you write: the FAQ answers the most common questions about bookings, refunds and verification.

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